About Cairn

Software that does the work — and shows its work.

Cairn started in 2022, when our founders watched automation fail on every exception in the support and infrastructure teams they ran. We set out to build agents that operations teams could actually trust.

A cairn is a stack of stones that marks the trail for whoever comes next. Every run on Cairn leaves the same kind of marker: what happened, why it happened and who said yes.

62

people in four hubs

2,400+

companies running agents on Cairn

11M+

agent runs every month

$48M

raised from operators and funds

01

/

Our story

Four years, one trail.

01

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Our story

Four years, one trail.

2022

Founded in San Francisco

Ines and Theo leave support and infrastructure roles to build agents that show their work.

2023

First agent in production

Meridian Freight puts an Exception Handler live after six weeks in shadow mode.

2024

Series A and London

We open our London office and ship approval gates, evals and the trace viewer.

2025

SOC 2 Type II

An independent audit, our 100th customer and a million agent runs a month.

2026

Cairn 3.0

Multi-agent handoffs and eval suites — and more than 11 million runs a month.

02

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What we believe

The principles behind the product — and the company.

02

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What we believe

The principles behind the product — and the company.

Show the work

If an agent can’t explain a decision, it shouldn’t make it. We hold ourselves to the same rule.

Show the work

If an agent can’t explain a decision, it shouldn’t make it. We hold ourselves to the same rule.

Earn autonomy

Trust is built step by step, with evidence. Every feature we ship is designed around that.

Earn autonomy

Trust is built step by step, with evidence. Every feature we ship is designed around that.

Operators first

We build for the people who own the queue, the close and the on-call rotation.

Operators first

We build for the people who own the queue, the close and the on-call rotation.

Leave a clear trail

Write it down, make it reversible and leave things easier for whoever comes next.

Leave a clear trail

Write it down, make it reversible and leave things easier for whoever comes next.

03

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Leadership

Operators who got tired of brittle automation.

03

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Leadership

Operators who got tired of brittle automation.

Portrait of Ines Calloway, Co-founder & CEO at Cairn

Ines Calloway

Co-founder & CEO

San Francisco

Portrait of Theo Marchetti, Co-founder & CTO at Cairn

Theo Marchetti

Co-founder & CTO

San Francisco

Portrait of Amara Osei, VP Engineering at Cairn

Amara Osei

VP Engineering

San Francisco

Portrait of Rhea Natarajan, Head of Agent Operations at Cairn

Rhea Natarajan

Head of Agent Operations

London

Portrait of Mateo Alvarez, VP Sales at Cairn

Mateo Alvarez

VP Sales

New York

04 — BACKED BY

Funded by people who’ve run the work.

We’ve raised $48M from Northwind Ventures, Calder Partners and Field Fund, alongside angels who have led support, finance and infrastructure teams at public companies. They hold us to the same standard our customers do: show the numbers.

Northwind Ventures

SERIES B LEAD

Calder Partners

SERIES A LEAD

Field Fund

SEED

We’re hiring

Help us build software people can trust with real work.

We’re hiring engineers, designers, researchers and operators in San Francisco, London, New York and remote across Europe.

Published salary ranges for every role

We’re hiring

Help us build software people can trust with real work.

We’re hiring engineers, designers, researchers and operators in San Francisco, London, New York and remote across Europe.

Published salary ranges for every role

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